Encoding – Video Processing Delays

Incident Report for Dailymotion

Resolved

The video encoding issue has been fully resolved. Both new and previously affected uploads are now processing normally — all videos that were delayed or marked as failed during the incident have been successfully reprocessed.
Posted Jul 28, 2026 - 16:17 CEST

Update

Our team is still investigating the root cause of the video encoding issue.

We can confirm that new uploads should now be processed normally. Videos that were delayed or marked as failed during the incident will be restored and reprocessed, no content will be lost.
Posted Jul 28, 2026 - 15:39 CEST

Investigating

We are currently investigating an issue affecting video encoding and upload processing. Some videos may appear delayed or temporarily marked as failed.

Our team is actively working to identify the root cause.
Posted Jul 28, 2026 - 14:40 CEST
This incident affected: VOD Lifecycle (Encoding).